Problem Management enables IT teams to prevent incidents by identifying the root cause. Learn about the overall process, benefits, and best practices.

Explore the problem management process in ITSM. Learn how to identify, analyze, and resolve underlying issues to prevent recurring incidents.

Everything you need to know about problem management in Jira Service Management. Best practices, step-by-step guides, and tutorials for getting started.

Use Atlassian's free problem management template to ensure consistency and assist your teams in capturing the right information about a problem.

Issue-tracking software can support Agile project management methodologies, such as Kanban and Scrum. Features such as sprint planning tools help organize work into manageable sprints.

Explore the key features of incident management software. Learn how to choose the right tools for effective incident response and seamless operations.

Jul 11, 2025 · Discover essential risk management tools to identify, assess, and mitigate risks, helping your business stay secure.

Discover the 8D problem-solving process, a method for resolving issues and preventing recurrence. Learn strategies, benefits, and best practices.

Learn about the Plan-Do-Check-Act (PDCA) cycle—a framework for continuous improvement, problem-solving, and process optimization across industries.

High-velocity incident management for IT and software teams by Jira Service Management. A powerful way to respond, resolve, and learn from every incident.