FARMINGTON HILLS -- Gale, part of Cengage Learning and a publisher of research and reference resources for libraries, schools and businesses, Monday announced a totally redesigned user interface for ...

If you are thinking about or are in the early stages of building a virtual reference service for your library, implementing a Virtual Reference Companion (VRC) Resource is a great place to start. I ...

Virtual reference services have increasingly become an integral component of academic libraries, offering researchers and students immediate, remote access to expert assistance. These services utilise ...

This is a time of transition in academic libraries. Core functions -- like reference services, collection development, and preservation -- are being rethought and redefined as libraries move from ...

Files at the Central Library's Virtual Reference Pod bulge with the answers to difficult or unique questions – some of which come up a lot. Using 10 of those answers, the AJC created a quiz to see if ...

eBook lending for libraries is still an issue for many reading consumers, and frustration on both sides of this issue still plagues both libraries and publishers. While libraries are concerned with ...

Forbes contributors publish independent expert analyses and insights. I write about the broad intersection of data and society. Perhaps the greatest irony of the digital era is that while Silicon ...

For years, we’ve been hearing that traditional library reference service is dead. In reality, reference just disappeared, like Jimmy Hoffa. But unlike in the case of Hoffa, no one in the library field ...

At the University of California at Merced’s library, there is no reference desk and there never has been. The way reference services are delivered there would intrigue some and disturb others. At the ...

Students are logging into Zoom instead of walking across campus to their next class. Faculty have rapidly restructured their syllabi to adapt to an online teaching environment. Although it’s not ...