My internet bill crept up by about $15 a month over the summer. I know I can likely lower it by comparing rates to a competitor company, but I've been pushing off that phone call because I'm exhausted ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience. Automating complex processes and repetitive ...