Ticketmaster customers say their concert and event tickets are being stolen from their accounts after the company suffered a data breach earlier this year. As reported on News Center 7 at 5:30, our ...

Hackers are breaking into some Ticketmaster users' accounts and transferring tickets to themselves. Two concertgoers said it was shocking, but they got their tickets back to attend their shows. After ...

Jennifer Smith and her husband were supposed to take their 10-year-old son Greyson to an Imagine Dragons concert last week. But the morning of the concert, she logged into her Ticketmaster account and ...

See Tickets customers have eight days to see if they benefit from the ticketing service’s multimillion-dollar settlement to resolve claims that it failed to protect sensitive consumer information from ...

In today's hyper-connected world, customer experience (CX) reigns supreme. Imagine this: You're engrossed in a movie on a Friday night, popcorn in hand, when your streaming service suddenly sputters ...

Editor's note: This story was updated July 26, 2024 to reflect where tickets can now be refunded. Bob Gilson let out a relieved "wow" after hearing that NJ Transit will now offer refunds to customers ...