Target will invest in revamped store operations and new technology as it makes CX a priority in its pursuit of sales growth, COO and incoming CEO Michael Fiddelke said on a Q3 2025 earnings call ...

More than one-third of Americans have made omnichannel shopping part of their regular routine since the pandemic, and nearly two-thirds of them plan to continue these behaviors. Prior to that, many ...

According to a 2022 analysis, the turnover rate for hourly in-store retail positions is 75.8%. In addition, 63% of frontline retail managers are thinking about leaving their roles soon — and some even ...

AI-powered technologies are transforming the grocery store – from the moment a shopper enters the aisles to the final tap at self-checkout. Connected devices and intelligent systems are not just ...

When women’s apparel retailer Chico’s first sought to modernize its retail experience, the goal was to offer customers a more robust, personalized shopping experience and the ability to engage with ...

Retailers know the store of the future won’t build itself, but they’re still struggling to lay the foundation. A new Coresight Research survey, sponsored by Tech Mahindra, finds that 84% of retail ...

REI is laying off about 275 people in “lead” roles in stores as it shifts its store operating model, the company confirmed to Retail Dive. The outdoor retailer is eliminating the lead position, which ...

Zebra Technologies, a digital solution provider that enables businesses to connect data, assets and people, shared that the Walgreens Boots Alliance has optimized its operations with Zebra Workcloud ...