According to the J.D. Power 2025 U.S. Electric Utility Residential Customer Satisfaction Study,SM released today, rising ...
National banks are achieving higher overall customer satisfaction through enhanced digital experiences, improved account ...
The 2025 J.D. Power study reveals a historic decline in U.S. residential electric utility satisfaction, primarily driven by a ...
Patient satisfaction can be an obstacle for healthcare at large. With lives on the line, it may seem that how happy a patient is should be a secondary concern. However, high patient satisfaction ...
Before you hit the open road on your next American adventure, there is useful insight worth noting from a comprehensive new ...
It’s true that customers who feel satisfied after an interaction with your brand are more likely to become repeat customers and recommend your product or service to others with positive reviews and ...
Seth Godin is recognized as one of the world’s leading business gurus. His 21 books cover topics from marketing to leadership, people, change, and more. I think of him as a provocateur, in a good way.
Small business owners are concerned about pricing and cash flow, but 95% of small business owners are happy with their decision to start their company. These findings come from the third Amex Trendex: ...