It is a frustrating moment, but it happens to all of us: You need to make a return – but you realize you don’t have the receipt. Regardless of whether it was a simple mistake of misplacing it, or you ...

Before you box up your unwanted presents and head to the shops, here’s what Australia’s consumer law says about asking for a ...

Working in retail often means encountering unusual questions and situations. This woman at the cashier encountered an elderly customer with an unexpected request. The customer wanted to purchase an ...

Have you ever sent an email to someone and wondered whether the person you sent it to received it? Email is terrific, but how do you know your message successfully made the trip across that web full ...