To improve efficiency, agencies must understand their processes, not just the technology that performs them, an expert says. The way to do that is with process mining, which, according to IBM, is “a ...

BERLIN (Reuters) - Celonis, a fast-growing German process mining software startup, has struck a strategic partnership with IBM to help companies make the most of the digital transformation that many ...

Process mining is the discovery, analysis and monitoring of end-to-end processes. Essentially, that means observing the journey of a project from start to finish and mapping out all the paths and ...

Ages ago, I advocated for the business process expert - and got it wrong. But process mining and execution tools like Celonis and SAP Signavio bring back the old debate: we need process experts, not ...

The Software AG International User Groups conference (IUG24) in Dublin was told this week of the supplier’s distinctive mission for generative artificial intelligence (GenAI) – the democratisation of ...