The sound of crickets isn’t always a sign of a peaceful night; sometimes, it’s the deafening silence of unasked questions in a virtual meeting, or an email left unread in an overflowing inbox.

Healthcare communication costs trust, which is essential for good patient care. That loss of trust also translates to tangible healthcare costs. “During our first conversation, all I could think about ...

When organisations look for wasted money, they check travel, software licences or vendor contracts. They rarely look at an aspect of management where the bigger leak frequently exists, because it is ...

Patients' lives are being put at risk by poor communication from health care professionals in hospitals worldwide, according to new research my colleagues and I conducted. Our analysis included 46 ...

While companies invest heavily in benefits, leadership development and engagement programs, they consistently overlook the foundational behavior that determines whether those investments succeed or ...

When Ethan hit send, he thought it was just another email. The subject line read "Quick Clarification," but it triggered anything but clarity. Over the next 48 hours, it snowballed into a storm of ...

Medical device manufacturers can face regulatory problems for a variety of reasons, Matthias Kaeser, Principal & Owner at Kaeser Associates, recently told MD+DI. Most of these have to do with ...

New “State of Business Communication” report illuminates what’s getting in the way of collaboration, productivity, and growth in the hybrid work era Effective communication with teams, customers, and ...

Interventions improving communication between health care providers and patients, in turn, lowering risk of patient safety incidents, are needed. HealthDay News — Poor communication is a major ...

Most couples who present for counseling complain of poor communication. In fact, that's often all they report. Fostering clear communication has long been one of the goals of most marriage and family ...

MILWAUKEE (CBS 58) -- An audit into the academics of Milwaukee Public Schools (MPS) ordered by Gov. Tony Evers highlights a series of problems contributing to the district's years of bad academic ...

Forty-six eligible studies were included in the analysis with 67,826 patients. HealthDay News — Poor communication is a major contributor to patient safety incidents, according to a review published ...