Metrics miss why. Behavioral data tracks what happened, but it rarely explains why customers act or leave. Feedback loops fill in those gaps. Ask, act, announce. Closing the loop requires three steps.

Meta’s investment in Scale makes one thing clear: in the era of foundation models, owning a high-fidelity data supply is the new strategic moat. But you don’t need to be Meta, or spend billions, to ...

After a fire that badly damaged Rome hundreds of years ago, Emperor Hadrian allegedly urged his citizens to rebuild the city “brick by brick.” The emperor’s ancient advice functions as a modern ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Large language models (LLMs) have dazzled ...

The implementation of AI is becoming table stakes, with use cases and successes in healthcare becoming a reality. However, as the industry shifts the AI narrative from hype to cautious adoption, it ...

One of the biggest breakthroughs for many golfers is realizing that real improvement starts before they ever take the club back. In nearly every lesson I teach, I find myself explaining the importance ...