OMAHA, Neb., Nov. 22, 2022 /PRNewswire/ -- Travelex Insurance Services has earned a prestigious Bronze Travvy Award in the category of Best Travel Insurance Provider–Customer Service. The company ...

Despite technological innovations and a growing emphasis on customer service, customer contentment with auto insurance industry is declining, according to a J.D. Power claims satisfaction study. The ...

TROY, Mich.: 21 Sept. 2023 — In the modern customer service environment, easy and frictionless make for a winning combination, but engaging with customer service can feel like way too much work for ...

The Guardian Life Insurance Company of America(R) (Guardian) has once again been recognized by J.D. Power, the standard bearer in evaluating and certifying companies for outstanding customer service.

There’s a reason why companies mold their business around their customers. Around 84% of consumers feel that the experience a company delivers—including value, personalization and transparency—is just ...

Customer ratings can be tricky for any business, but in the insurance industry it poses some unique challenges. For legacy insurers, who are inherently local, customer reviews can be highly volatile – ...

REDWOOD CITY, Calif.--(BUSINESS WIRE)--Insurance industry veterans Ali Safavi and Tasos Chatzimichailidis have pooled their talent and networks to bring COVU to market—the only all-in-one AI-enabled ...

Our team looked at over 100 of the top auto insurance providers in the U.S., from national providers like USAA, Travelers, and State Farm to regional providers like Erie Insurance. 8,500 Data Points ...

Powered by artificial intelligence, rising climate risks, and changing customer expectations, the insurance industry is now ...